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Fee Chart

fee chart

Fee
When Payable
Amount
Dishonored Direct Debit Fee
If a Direct Debit payment dishonours due to insufficient funds
$15.00
Fine processing fee
Upon us receiving a fine or traffic infringement notice relating to the bike during the Rental Period
$25.00
Fuel Fee
Vehicle returned without a full tank of fuel
Amount to refuel,
plus a $10.00 service fee
Cleaning Fee
Vehicle returned without being sufficiently cleaned, excluding fair wear and tear
$20.00
Lost Key Replacement Fee
Loss of keys during the Rental Period
$250.00 per key
Security Bond
As shown in the Rental Agreement and will be refunded in full if no money is outstanding and no damage has been caused to the bike apart from fair wear and tear
$200.00
Third Party Excess
In the event where a Third Party makes a claim for damages to their property, if the damages are less than the excess, you pay the lower amount
$1,000.00
Roadside Call-out Fee
If roadside assistance is required for breakdowns that are not deemed either a mechanical or manufacturers fault
$80.00
Late Service Fee
If the bike exceeds 500km kilometers past its service due date, you will either pay the late service fee or pay for any repairs required due to the missed service, whichever is greater
$150.00
and/or any repair costs
Service Booking No-Show Fee
If you do not attend or reschedule your service booking within 24 hours
$25.00
Lost or Damaged Accessories
In the event you lose or damage any accessories, excluding fair wear and tear, you will be liable for the replacement costs
$100.00 Helmet
$50.00 Insulated Bag
Cancellation Booking Fee
The booking deposit will not be refunded if your new hire booking is not cancelled or rescheduled within 48 hours
$50.00